Terms of Service

Effective date: June 1, 2026

These Terms of Service ("Terms") govern your use of the On The Tee platform ("Platform"), operated by On The Tee ("we," "our," or "us") at onthetee.io. By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. What the Service Is

On The Tee is a white-label merchandise platform that enables golf courses ("Course Operators") to offer branded merchandise storefronts to their golfers ("Buyers"). We handle embroidery, fulfillment, and payment processing on behalf of Course Operators. We are not the seller of record for merchandise purchases — Course Operators are.

Apparel brands ("Brand Partners") may also integrate with the Platform to make their products available for course-branded customization.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. By using the Platform, you represent that you meet these requirements.

3. Course Operator Responsibilities

By listing merchandise on the Platform, Course Operators agree to the following:

• Logo rights. You represent and warrant that you own or have the right to use all logos, marks, and brand assets you upload. On The Tee is not responsible for intellectual property claims arising from assets you provide.
• Accurate information. You agree to provide accurate course name, contact, and payout information and to keep it current.
• Account security. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Compliance. You agree to use the Platform in compliance with all applicable laws and not to list products that infringe on third-party rights.

4. Buyer Terms

All sales are final once embroidery begins. Because merchandise is custom-embroidered on demand for each order, we do not accept returns or exchanges unless a product arrives defective or materially different from what was ordered.

Fulfillment timeline. Orders typically ship within 5–7 business days after purchase. Delivery times beyond that depend on the shipping carrier and destination. We are not responsible for carrier delays.

Defective items. If your order arrives defective, contact us at hello@onthetee.io within 14 days of delivery with a photo of the defect. We will replace the item at no charge.

5. Platform Fees

On The Tee retains a platform fee from each transaction to cover payment processing, embroidery production, fulfillment, platform hosting, and customer support. Course Operators receive a revenue share on each sale, paid out on a regular schedule to the bank account on file. The specific fee structure and revenue share percentage applicable to your account are set forth in your Course Operator Agreement or on our current Pricing page.

We reserve the right to adjust our fee structure with 30 days' written notice to active Course Operators.

6. Intellectual Property

Course Operators retain ownership of the logos and brand assets they upload. By uploading assets to the Platform, you grant On The Tee a limited, non-exclusive license to use those assets solely for the purpose of producing and fulfilling your merchandise orders.

The On The Tee name, logo, and platform software are our intellectual property. You may not copy, modify, or reverse-engineer any part of the Platform.

7. Prohibited Uses

• Using the Platform to sell counterfeit or unlicensed merchandise
• Uploading logos or marks you do not have rights to use
• Attempting to circumvent or manipulate Platform fees
• Using the Platform for any unlawful purpose
• Interfering with the operation of the Platform or other users' accounts

8. Termination

We may suspend or terminate your access to the Platform at any time for violation of these Terms or for any other reason at our discretion, with or without notice. You may close your account at any time by contacting us at hello@onthetee.io. Outstanding payouts will be settled within 30 days of termination.

9. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, On The Tee shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, or loss of data — arising out of or in connection with your use of the Platform, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) $100.

11. Indemnification

You agree to indemnify and hold harmless On The Tee and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and, for material changes, notify active Course Operators by email. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

14. Contact

On The Tee
onthetee.io
hello@onthetee.io